Urgent AOG part from the UK to Hong Kong needed to complete heavy maintenance check
An Austrian aircraft needed to terminate its heavy maintenance check on a Boeing 777 in Hong Kong within 5 days. The aircraft seat part needed was sourced from Northern Ireland, which was ordered and released late on a Friday afternoon. The part had to arrive in Hong Kong as soon as possible over the weekend. Normally small shipments such as this (39cm x 24cm x 24cm, weighing 3 kilograms) can fly from Belfast. However, booking must be done by 5pm – which was not possible due to timing.
- Scheduled pick up of aircraft part from the vendor in Northern Ireland
- Booked shipment on the first Aer Lingus flight leaving Dublin for London the next morning
- Arranged a driver for a special delivery from Belfast to Dublin to make the flight
- Recovered the freight from Aer Lingus upon arrival in London and transshipped the part to Cathay Pacific
- Provided real-time updates to the client on the status of the transshipment to coordinate the maintenance check
- Delivered the part within 32 hours of the original request